On DownDetector, more than 17,000 Spotify users have said they are facing problems with the streaming service.
69% of the problems are related to the app, 30% for Spotify’s website and just 1% for the audio streaming.
Spotify has confirmed the issues, sharing on X: “We’re aware of some issues right now and are checking them out!”
You can see the full report via DownDector.
Is Spotify down?
Many users of Spotify have taken to social media to express issues with the streaming service.
As one X user said: “Is Spotify being weird rn or just me.”
Another person said: “why is spotify not f****g working AGAIN.”
What’s a song that instantly takes you back to your childhood?
— Spotify (@Spotify) April 15, 2025
In response to the situation, a Spotify spokesperson said: “We are aware of the outage and working to resolve it as soon as possible.
“The reports of this being a security hack are completely inaccurate. For ongoing updates regarding this issue, please reference our @SpotifyStatus X channel.”
What is Downdetector?
Downdetector is an online website that allows users of popular services including X (Twitter), Instagram, Facebook, Virgin Media and more to report if they are having trouble with the services.
The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
Describing itself on its website, Downdetector is “where people go when services don’t work.”
The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more.
You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.
We’re aware of some recent issues that should be all clear now! Thanks for your patience, you rock. Give @SpotifyCares a shout if you need anything.
— SpotifyCares (@SpotifyCares) April 9, 2025
In short, users can get involved by submitting any issue reports on the platform.
Problem indicators are also collected from social media and other factors on the web, Downdetector explained.
These reports are then validated and analysed in real-time.
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An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.
When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.
Do you use Downdetector? Let us know in the comments.
